gy99's commitment to responsible gaming
gy99 believes that gaming should be a source of enjoyment — not anxiety. Our safety tools and guidelines help you stay protected while having fun.
21+ age limit and our policy
Gaming at gy99 is only for those aged 21 and above. Age is verified at the time of account registration, and in any case of doubt we may request additional documents.
Keeping minors away from gaming is our responsibility. If there are children or teenagers in your household, please use a PIN or password on your device to prevent them from accessing this platform.
gy99 firmly believes that gaming should be a recreational activity, not a source of income. That is why we always advise our users to stay aware and play within their own budget.
Legitimate gaming service for adults only
Our protection tools
gy99 provides several effective tools to help you stay in control of your gaming. Using these tools, you can keep your gaming experience balanced.
Deposit Limit
You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately, and increasing it requires a set waiting period.
Time Limit (Time-Out)
If you want to take a temporary break from gaming, use our time-out feature. Your account can be temporarily suspended for anywhere from 24 hours to 6 weeks.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, choose self-exclusion. This option allows you to close your account completely for 6 months to 5 years.
Account History Review
You can view your complete gaming history, deposit and withdrawal details at any time. Keep track of your spending and make informed decisions.
Reality Reminder
If you play continuously for a long period, gy99 will automatically remind you. These reminders help raise your awareness of your screen time.
Talk to the Support Team
For any issue, contact us via 24/7 live chat or email ([email protected]). Our team can assist in both Bengali and English.
Warning signs of problematic gaming
Gaming can sometimes slip out of control without you realising it. Be alert if you notice the following signs, and seek help if needed:
- Feeling the urge to keep betting more to recover money you have lost.
- Neglecting daily responsibilities, family, or work because of gaming.
- Spending beyond your budget or borrowing money to play.
- Repeatedly failing in attempts to stop gaming.
- Feeling restless, irritable, or anxious when not gaming.
- Hiding your gaming habits from family or friends.
- Using gaming to find peace of mind or to escape a bad mood.
If one or more of the above signs appear in you, please contact us immediately. gy99's support team will help you with self-exclusion or account suspension.
Remember — gaming is never a solution to financial problems. gy99 is a place for entertainment only. If you are under financial stress, take a break from gaming.
For mental health support in Bangladesh, consult your local hospital or counsellor.
Steps for playing responsibly
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Set a Budget
Decide before you play how much money you are willing to spend. If you reach that limit, end the session — do not invest more trying to win it back.
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Set a time limit
Keep a time limit for each gaming session. Set a timer on your phone and end the session when the time is up.
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Do not play on impulse
Do not game when you are feeling sad, angry, or stressed. In that state your ability to make decisions is reduced and the risk of overspending increases.
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A loss does not mean you have to come back
The mindset of chasing lost money is dangerous. Winning and losing are both normal in gaming — if you lose, take a break.
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Let a loved one know
Let a trusted family member know about your gaming habits. An outside perspective helps identify problems early.
✅ Principles of healthy gaming
- Gaming is entertainment only — not a way to earn income
- Only use money you can afford to lose
- Take regular breaks and spend time with your family
- Do not game under the influence of alcohol or medication
- If a problem arises, seek help immediately
gy99 support is with you 24 hours a day, 7 days a week. Get help with anything via live chat or by emailing [email protected].
Ways to manage your account
At gy99, full control of your account is in your hands. You can take any of the steps below yourself, or get help from the support team:
Deposit Limit
Set the maximum amount you can deposit daily, weekly, or monthly. Lowering the limit takes effect immediately; raising it takes effect after a set waiting period.
Loss Limit
Set in advance the maximum amount you can lose in a given period — once you reach the limit, the session will stop automatically.
Session Time Limit
Set a maximum time for each session. When the time is up, you will be logged out automatically.
Self-Exclusion
For a long-term break, choose self-exclusion for 6 months to 5 years. During this time the account remains completely inactive.
Frequently Asked Questions
Enjoy safely, play responsibly
Experience cricket betting, slots, fishing games, and much more at gy99 in a trusted environment — always on your own terms.